Your FM back office.
Service Desk, Accounts, Compliance.
Automated.
The AI workforce running your FM back office end-to-end.
20x faster.
The more you grow, the more people you need to support it. And the more failpoints you introduce.
hours of
shadowing
showed
FM runs on thin margins.
Headcount scales with volume
Back-office headcount grows in line with contract volume. There is no other way to absorb the work.
High pressure amplifies errors
High-volume, high-pressure environments burn people out. Staff leave months after being trained. The higher the workload, the more mistakes slip through.
The root cause is structural
95% of the work is manual, repetitive, and fully automatable. Yet still done by hand.
What changes when TYTEN
runs your back office.
Headcount stays flat
Cash flow moves faster
Mistakes flagged before they reach the client
22 back-office workflows.
Automated end to end.
Modular. Each module works independently or as part of the complete suite. Go live in 4 weeks.
An always-on voice for your back office. It answers inbound client calls and makes outbound ones, so the right action is always taken without tying up your team.
Every request that comes in becomes a clean, structured work order in your system instantly, with no one touching it. Nothing gets lost, and repeat chasers are surfaced before they turn into complaints.
Your supply chain stays compliant without anyone policing it. Expired and missing paperwork is handled for you, and no non-compliant supplier ever reaches a job.
Job paperwork and your own compliance documents stay in order automatically, so you are always audit-ready and never held up by a missing certificate.
The right supplier on every job, every time. Work only ever goes to compliant, proven contractors, automatically.
The right engineer on every job, with the schedule balanced for you. No clashes, no gaps, no manual rota juggling.
Quotes stop stalling. Outstanding supplier quotes are followed up for you, so jobs keep moving and nothing sits idle.
Issued quotes are followed up until the client decides, so won work is never lost to silence and your pipeline stays visible.
Supplier quotes become priced, margin-applied client quotes ready to approve, in seconds instead of hours.
Parts quotes become priced, margin-applied client quotes ready to approve, in seconds instead of hours.
Client-ready quotes built from your costs with your margin applied, so estimating keeps pace with demand.
Client-ready quotes built from your labour and parts costs. Routine quoting runs itself, and only the complex jobs need your estimator.
Never chase a subcontractor for paperwork again. Missing job sheets are pursued until they land, with a clear record of who delivers and who does not.
No job sheet falls through the cracks. Incomplete or missing reports surface before they hold up your invoicing.
Completed paperwork is checked and filed the moment it arrives, and anything incomplete is sent back for you, so only clean records reach your system.
Every job sheet comes out polished, complete, and on your brand, ready for the client without a second pass.
Spotted remedial work becomes new revenue, not a missed opportunity. Follow-on jobs and quotes are raised before they are forgotten.
Every remedial your engineers find becomes a client quote automatically, so no follow-on work is left on the table.
Polished, client-ready job reports produced for you, so everything that leaves looks the part.
Anyone can raise a request in plain English, and the best-value, most reliable suppliers are put forward automatically.
Suppliers are approached and negotiated with on your behalf, so you get a better price without the back-and-forth.
Approvals reach the right people instantly and compliant purchase orders are raised for you, with spend control built in.
Invoices are reconciled against what was ordered and received automatically, so you never overpay and never pay twice.
New suppliers are onboarded cleanly, with no duplicates and none of the admin.
Clear visibility of where your money goes and where you can save, across every supplier.
Your entire PPM calendar runs itself. Every planned visit is booked with the right supplier and the right paperwork, before it is due.
Your entire PPM calendar runs itself. Every planned visit is scheduled to the right engineer, before it is due.
Every PPM visit comes back with its paperwork, and you get a clear monthly compliance picture across your whole portfolio, without lifting a finger.
PPM certificates are checked and filed for you, and any failure raises remedial work on its own, so compliance gaps close before they bite.
Polished, client-ready PPM reports produced for you, ready to send the moment the visit is done.
You only ever pay the right amount, once, for work that was actually done. Every supplier invoice is checked for you, and nothing is paid until the job is proven complete.
Invoices go out the moment work is done, at the right margin and fully traceable to the job, so revenue is never left sitting uninvoiced.
Invoices go out the same day the job closes, not at month-end, so your cash comes in faster.
Unpaid invoices chase themselves until they are settled, and you can see exactly what is owed and how overdue at a glance.
A live, at-a-glance view of everything that matters, with the reports you want landing in your inbox automatically.
Polished, on-brand client reports sent out automatically, so your clients always see the value you deliver, with none of the manual effort.
See exactly which suppliers are delivering and which are not, with underperformers flagged before they cost you.
See exactly which engineers are delivering and where to improve, with the data to back every conversation.
TYTEN AI Advisor
LiveA mobile app that puts an expert in the pocket of every engineer. Their jobs, the guidance to complete them, and instant reporting, all in one place.
Step-by-step repair guidance
Clear guidance to diagnose and fix the problem, with the right safety checks for the job.
Parts and tools recommendations
Engineers arrive with the right parts and tools, so more jobs are fixed first time.
Automated job reporting
Findings go in once on site and a clean report writes itself, with nothing to type up later.
The same platform. Configured to how you deliver.
Whether you coordinate a supply chain or run your own engineers, TYTEN adapts to your direction.
You coordinate the supply chain. TYTEN handles the paper trail.
AI Voice Agent answers
Work order created
Subcontractor assigned
Quote processed and sales quote generated
Visit scheduled
Report processed
Accounts payable processed and client invoiced
Your engineers do the work. TYTEN handles everything behind it.
AI Voice Agent answers
Work order created
Quote issued
Engineer scheduled
Report generated and dispatched
Sales invoice issued
Annual gas safety inspection at The Mayfair Townhouse. Here's what happens without anyone lifting a finger.
Booking request sent to contractor
AI reads the free-text email
Hotel team asked to confirm
Date confirmed by free-text reply
PTW, RAMS, and Insurance tracked
Contractor reminded
Report chased, received, and AI-analysed
Schedule closed, next visit auto-set
Penguin FM
250 subcontractors. Results from first 3 modules deployed.
Job Sheet Chasing
Monitors the mailbox, automatically chases subcontractors for missing or incomplete submissions.
Job Sheet Processing
Extracts key data, validates required fields, uploads completed records to the CAFM.
Remedials Detection
Scans job sheets for remedial findings and raises follow-up actions before they fall through.
Works with the platforms your team already uses.
No migration. No new interfaces for your team, contractors, or clients. Reads from your systems and writes back.
Platform names are trademarks of their respective owners. TYTEN is independent and is not affiliated with, endorsed by, sponsored by, or certified by the listed platform providers unless expressly stated. Integrations depend on customer permissions, configuration, and available access methods.
No new interfaces
Everything flows through your existing mailboxes and CAFM. No new portals for your team or contractors.
System-agnostic
TYTEN adapts to your stack. Integration is client-driven, not the other way around.
See what TYTEN frees up.
Select the areas you want to automate and your volume. Want exact numbers for your operation? Open the full ROI calculator.
Want a tailored number?
30 minutes maps your real workflows against TYTEN. No slides.
Based on observed FM back-office task times and average UK FM salaries. Actual savings vary by contract complexity and team structure.
The TYTEN Team
We aren't just another company trying to break into FM. We get it, and we love the FM industry, warts and all.
Vlad is a second-time founder in FM, having previously built an AI solution for HVAC automation. Tom brings a decade of experience in UK commercial real estate, while Serge has created award-winning AI and machine learning solutions for enterprise businesses.
"Most companies build for other industries, then try to shoehorn them into FM. Our products are for FM first, and FM only."
A normal working day. No one at the keyboard.
Every line below is the kind of work TYTEN's workers do on a real portfolio, around the clock, with every action logged against the work order.
See each worker in detail: reactive helpdesk · PPM chasing · document tracking · accounting · voice agent
Protection starts at the core of our system.
We don't layer security on top, it is ingrained. From data encryption to access controls, every part of our infrastructure is designed with protection in mind.
Visit our Trust Center →
From the field.
Customer stories, system comparisons, and cost analyses from inside the FM industry.